First heated towel rail arrived badly damaged. On hold for 40 mins to 'returns' customer services - gave up. When I rang the sales number they answered immediately however.....! 'Live chat' on website was useless, and also took ages to respond. When I eventually got to speak to a human a replacement (towel rail that is) was sorted immediately, which was great. Second rail had leaked somehwat in transit. Haven't had it installed yet so unable to comment on functionality - but does look good for the price.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.