I've ordered a pair of pants and were unfortunately informed it was out of stock, although it was advertised on the website as being in stock. After a couple of email exchanges I was informed that they in fact had not one single pants in a size 30-30 of any brand.
They were unable to accommodate my request and I had to settle for a bigger size, as refunding the money was not really an option for me as I really wanted the pants.
Service was therefore acceptable, but with friction as I would have like to have the size that I ordered as advertised.
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