Zoe Bell´s profile

Reviews (1)

Vistaprint

Terrible

I have also been sent entirely the wrong product and pictures of my toddler have been sent to a stranger.

Vistaprint have been exceptionally slow to respond. Initial complaints were met with generic e mails, and this has ensured I have spent considerable time chasing my product. '
They have not acknowledged that pictures of my child or apologised for the fact that my pictures have been sent to a stranger which, for child protection reasons, concerns me

. There has been no apology for the time, effort I have just to get my product and they have in no way, addressed the issues concerns.

There has been no real effort to ensure that this does not happen again. I am now awaiting for my calendar for a second time.

I certainly will never, ever use Vistaprint again.

04 December 2012

Reply from Vistaprint

Hi Zoe, We apologize for any inconvenience or disappointment you may have experienced. We have checked your account and we find out that the replacement has been done.We are acting accordingly to assure that the problem won't be generated again. For any other requests, do not hesitate to contact us on the toll free number 0800 496 0350.

Zoe Bell´s profile

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Zoe Bell
Reviewer
1982
United Kingdom

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