For speed of sending out bag. Acknowledging receipt of the phones. And payment. They are very prompt and it happens when you are told. But for valuing phones its pretty obvious they do not check them and work to a set agenda. I sent two phones to them. A blackberry and a Samsung which had spent 18 months in full body cases with screen protectors on. These phones were like the day they were made. But still orange tried to reduce the value by over ten percent saying they had cosmetic damage.Rubbish. They were spotless and if I had been given one from a shop I wouldn't of noticed they wernt new. So service wise great. Price wise terrible
Ordered the products for daughters christmas present. Not only did they turn up next day as promised. But when I sent an email querying returns for christmas presents. They answered just as quick. Let's hope they work aswell as their speed of delivery and response does !
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