I have used natureshop a good few times, getting orders delivered in Italy and Ireland and the service has always been perfect, very quick and accurate.
The 365 days exchange policy is great, especially when buying for kids.
The only time I had to ask for a tax refund (boots were sent from NZ) i received my money almost immediatly!
I would recommend natureshop without hesitation and I am looking forward to more shopping with them! :-)
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