Chris Rouse´s profile

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I have never dealt with a more inept company in all my life, I ordered a television from them, didnt arrive on the set date, when I called the first advisor I spoke to lied and stated that it was in the van and that I would have it within the next couple of hours.
Then I managed to get the number of the Belfast depot, who stated they hadnt even got it yet.
So, rang back, complained, was put through to five different advisors who all claimed that it was being dealt with and they had everything in their notes, however, on the propsed date of resolution I called back only to be told that the notes where no longer on the system and that they had no record of a complaint.
So, took a deep breath and started again, the TV arrived the next night missing the two pairs of 3D glasses which where meant to come with it, needless to say I will not be dealing with this company again.

Chris Rouse´s profile

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Chris Rouse
Belfast, United States