I'm not exactly unhappy about going to an Odeon cinema, but there are some things that make me wonder and annoy me a little bit:
1) Why is it not possible to book seat numbers? Last time I went to the cinema, was for the opening weekend of Skyfall. We got there a good time in advance, to make sure we got great seats. That didn't last long though, as we were asked to move further down, to make room for other people. I get it, we all want to watch the movie, but in my opinion, I shouldn't have to move for people who arrive 5 minutes before the movie starts, so I end up with rubbish seats and they end up with great seats that I arrived an hour in advance to get.
2) What's premium about the 'premium seats'? I'd hurt my neck if I was placed that close to the screen.
Ordered my products wihtout any problems, even wrote their customer service before ordering, even though I feared that my product would go out of stock. They were very helpful and quick to answer, so I got all the products I wanted except one - not their fault!
My products arrived one day later than expected, but that's okay, 'cause they're perfect!
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