Peter Leslie´s profile

Reviews (1)

DPD UK

Where the hell...???

Dpd in the past have been spot on, no problems. I ordered a car stereo online tracking number was sent, on 27th November 09:00 stating consignment shipped for next day delivery, then was sent an email by dpd saying it will be delivered for 28th. The tracking status has not changed, I called the supplier, they said the spoke with dpd and was told its just lost??? What is going on? I needed this item urgently, hence the next day option. This has screwed things up for me, with no real explanation. I have faith but you have to earn it.

28 November 2012

Reply from DPD UK

Hey Peter,

We're determined to sort this out, and to earn a better review from you! I'm sorry we haven't come up to scratch on this occasion.

Please be assured that I have made our customer services team aware of this, and they will be sending you an email with further information (to the address you supplied when you made the purchase).

Kind regards,

Bobby.

Peter Leslie´s profile

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Peter Leslie
Reviewer
1976
Guildford, United Kingdom

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