Marc Simon Berners´ profile

Reviews (4)

eSpares.co.uk

E-spares saves the day - again

I've used e-spares several times so when the washing machine door mechanism broke I knew where to find the part and be shown how to fit it. What could be simpler? E-spares are top notch. I went for the next day postage as my lovely wife couldn't be without the Machine for more than a day and it arrived as promised.

Simply Electronics Ltd.

Avoid Avoid Avoid

I'm usually very on the ball at seeking reviews before placing orders especially for expensive items. What was I thinking of on this occasion? I guess I was taken in by their web site stating item was available. I didn't realise it was to be imported. Although I placed order in good time for Christmas it didn't arrive as date got nearer. Got in touch as was told stock was an issue. I decided to cancel order as no date could be given. I'm still trying to get a refund a month later. I'm now passing over to my bank to pursue under the credit act. So wish I'd reviewed company first and read the many, many reviews of from those that have had similar unhappy experiences. Please avoid Simply Electronics. They're Simply Appalling. Correspondence polite but worthless. This company needs investigating.

16 January 2014

Reply from Simply Electronics Ltd.

Dear client,

Thank you for your feedback. An agent will be in touch shortly regarding your refund.

etyres

much better than TYRE-SOME driving to fitters!

Very competitive prices and loads of choice. Great to be able to pick a time to suit me. When the fitter arrived he was quick, polite and did the job well. I would have given five stars if it wasn't for the fact I have a wheel wobble at 70mph. I didn't have this before so must put it down to wheel balancing. To be fair, I haven't been back in touch as I'm certain etyres would put it right but it should be right 1st time. That said, I would use again and recommend.

Time 4 Sleep

Caught napping but am sleeping well

Bed arrived quickly and is very well made. Instructions took a little time to get to grips with but once you get going its not too difficult. When constructed it aint going nowhere! When looking to buy I thought it was a good price but Time4Sleep do not tell you VAT has to be added then the delivery charge so it soon mounts up. That said, I'm still pleased with the bed and it looks great in the room.

29 November 2012

Reply from Time4sleep

Thanks for your feedback we just wanted to clarify that all our prices on all areas of our website include VAT. VAT is NOT added at the checkout it is included in the upfront price of the product. In terms of delivery charges we deliver all orders over £499 free of charge. Orders under £499 we charge £19.99 which in most cases we sudsidise and is less than the actual cost. We try and make these charges as clear as possible and explain them under the heading delivery. I think the confusion may have been that when you received the order confirmation this showed a VAT breakdown on the invoice. We apologise for any confusion.

Marc Simon Berners´ profile

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Marc Simon Berners
Reviewer
Male, 1960
United States

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