6 weeks of unanswered emails - 4 phones calls totally 1and half hours on hold.
3 broken promises.
No Goods delivered and then this response... (which includes an outright lie about trying to refund my visa card money)
YOU HAVE BEEN WARNED!
We cannot fulfil this order therefore we have to cancel.
Due to complications that have arisen with our
previous payment merchant which has affected our ability to process your
Due to this issue, we must unfortunately notify you that we have tried to
refund your card for the amount you paid with the funds leaving our account - this has
not gone through. We therefore must request that you file a dispute with your bank
for the transaction, as we are unable to complete the refund now from our side. In
many cases this should be straight forward, and quick. Chargebacks
are there to protect the consumer in situations where they are unable to receive
their funds back via normal methods."
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