Regus

Unreliable, aggresive on billing issues and unresponsive.

Terrible service. Where do I start?

1) They oversold the office I was supposed to move into and gave me an alternate -- with no light switch. Took over 2 months to get it fixed.
2) Tons of billing issues -- that were only resolved after emails threatening to dispute payment with credit card company.
3) After move out - I switched to the virtualmailbox plan. Its been a month since the move out and they are yet to initiate my mail forwarding as requested.

29 November 2012

Reply from Regus

Hello Mikhail, thank you for your feedback. The Customer Services team will investigate further and contact you directly.