Alexandra´s profile

Reviews (2)


Customer service was great and the mattress was too but issues with building the bed

I was recommended mattressman by a friend for the great next day delivery and good prices. i wasn't disappointed. I called and spoke with the customer service team when i had some questions and they were very friendly and helpful.
I went for a king mattress and the ottoman bed storage frame. I was really happy with the mattress but the bed was a disappointment. Maybe my mistake was going for the cheapest ottoman bed. In hindsight i would have spent more on a better model. The bed frame would have been ok to make had it not been for one of the main hinges used to attach the bed to the base being slightly bent and therefore not being able to attached correctly to the pre-drilled holes in the base of the bed. Unfortunately this wasn't apparent until i had built the whole base frame and we went to attach the lifting mechanism. Usually i would have sent the bed back but after sleeping on the floor for over a week and having spent an hour already building the base i just couldn't bare taking it apart it so decided to file the hole bigger in the metal lifting hinge so it could be attached. In the end it worked and the rest of the bed could be built but the bed doesn't stay up when you lift it (which kind of defeats the purpose of buying an ottoman!)
I would recommend Mattressman for their prices and customer service but would recommend not going for the cheapest ottoman bed. A bit of a false economy it seems.

Great value, very helpful and speedy delivery

I wanted a new pair of glasses but didn't want to pay a fortune. I had bought my previous glasses from my opticians but found them to be quite expensive. A friend recommended Fashion Eyewear so i had a look on their website. I ended up finding a pair i really liked at a much lower cost than my optometrist and they were sent out to me really quickly. I was very happy with the service provided and found the customer service very helpful. I would definitely recommend them to friends.

Alexandra´s profile

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United Kingdom