Ordered RSVP cards and Cake Boxes from Bride & Groom. Had to chase a number of times, by telephone, before items were delivered. Cake boxes were ordered on 8th November and were delivered on 23rd November, the day before the wedding! When Bride & Groom customer services were contacted, they appeared to have no idea why items had not been delivered, but then promised next day delivery, which did not happen.
The RSVP cards were pre printed, however we required a c/o address on them, when we received the card we indeed had a care off (typed in full) on them, but as time was of an essence, we could not afford to return the cards to Bride & Groom for re printing.
Not only was the service received from Bride & Groom terrible, but they use Yodel as their delivery company and when combining the two, we poor customers stand no chance.
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