I've booked with Double8tickets twice now, while there weren't any real problems with either booking, there were little things the agents did that gave the impression that they would be very helpful if issues had arisen. For example, they courtesy called me to give proper directions twice and remind about entrance hours for the first concert. With the second, I managed to get a day ticket for reading festival which was sold out absolutely everywhere. Everyone there seems very together and focused on great customer service. They would probably be my first point to search for any tickets at the moment.
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