I used Thomas cook to book a room at the Commodore in Cape Town South Africa earlier this year. I opted to pay a premium for a superior/larger room with a view of Table Mountain.
Arriving at cape own and been shown to my room, it wasnt either superior nor did it have a view of Table mountain. I raised this with the management and was told that they had no such superior room and they had had this issue before with internet bookings and had informed Thomas Cook.
The hotel moved me to a room that did have a view of Table mountain, if it wasnt for them my holiday would have been ruined somewhat as it was supposed to be a late honeymoon and a surprise for my wife.
I bought an Alienware M11x R2 with a maxxed out spec - Core i7, 8GB RAM, 256GB SSD drive. The price? £1200, almost half what Dell priced it at over £2000!
The laptop was listed as refurbished and was wary of spending so much money on an item that wasn't new and was wary of internet scams. So I rung them and spoke to one of the sales people who actually pulled out the laptop I was interested in and described me the exact condition and answered my questions.
Having been re-assured I took the plunge and ordered it. It arrived in two days with FedEx and am over the moon with it. The box was a bit damaged and only minimal content was included but the laptop itself was as new. It also came with original Dell charger and battery, which again I was pleasantly surprised with as I had heard of companies using chinese copies. I simply can not say how happy I am with the purchase!
Thanks NDC for saving me a £1000!
To the person below, I am surprised that your M1330 laptop lasted 8 months! I did a lot of research before buying and if you look on teh internet you will see that it had major problems with the nVidia graphics and was a big issue between Dell and nvidia, so i don't think NDC are to blame for your failure on this one!
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