Having to enter the code off the post office reciept into the web account before the refund would be actioned was not good. It meant that there was a long delay before i got my refund, as I had not noticed that i needed to do this.
I dont know any other company who make you do this. They had clearly recieved the boots back, but didnt give me my money as i had not entered the code.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.