Steve Roberts´ profile

Reviews (1)


BUYER BEWARE! No returns policy for faulty goods.

I bought a set of winter tyres. On having them fitted to rims and balanced they were found to be faulty, slightly mis-shapen so not running straight. I attempted to return them but have been told that their returns policy does not apply because they're used! How else would I have found them to be faulty? I can instead file a complaint against the manufacturer and wait 90 days to see if they agree. If not I'm liable. Under the Distance Selling Regulations I'm entitled to a refund without question, but they're completely ignoring UK consumer protection law. BUY FROM SOME ELSE YOU CAN TRUST!

Steve Roberts´ profile

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Steve Roberts
Male, 1969
United Kingdom