I ordered the bathroom over the phone and paid for specified date delivery (£45) as we both work full time. Date came and went without the delivery and the reason given was that one of the items was out of stock. Nobody however had told us about it and the out of stock item turned out to be £19.95 set of radiator valves!!! Eventually received the rest of the order and the bathroom is being fitted at the moment. All items seem to be of very good quality. Unless we have something more in compensation than £10 offered, I would not order again. We had both taken a day off work as were told to have two able bodied people to take in delivery. If you are not worried about hanging around waiting for delivery, then Better Bathrooms seem to be very good value.
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