I returned 4 items in one package on the 13.11.12, i have only been refunded for one item after 3 weeks, contacted customer services(when i found the number!) from my mobile as no landline cost the earth!! To be told that if any items have a seperate order number you cannot send all back in the same parcel, i have been told now that i will have to wait another 4 weeks for my refund. Do not have this problem with any other on line ordering.
they also cancelled one item without telling me.
will not use again
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