Last week Friday I contacted Bike24 for a chainring which was not on their website (Shimano 105 5650 with 50 teeth). I also wanted to order a pair of race tyres found on the website. It was easy to get in touch with Bike24, had a knowledgable person on the line who said hat Bike24 could order the Shimano original part and gave me a competitive price, followed up by a confirmation e-mail. I ordered the tyres, the Bike24 employee put the chainring to my order followed by an other confirmation mail. Today, in less than a week, my order was delivered in Antwerp (Belgium). All with all an excellent customer experience.
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