I needed some cladding and accessories for my shower/wetroom project. I found the staff particularly helpful when I phoned with questions as I had not used this type of product previously. Although I was after next day delivery cut off time my order arrived next day! Everything well packaged and undamaged. Excellent shopping experience. Would use again and recommend to friends and family.
Ordered a couple of items but being of senior age I made a mistake on the size of one order. Spoke to a memeber of staff who quickly cancelled the item luckily before despatch. Items then arrived well within expected time. Unfortunatly I then found one item was smaller than I anticipated so I returned it the same day with request for a larger size. They sent e-mail explaining I would be liable for carriage for the replacement which I had expected and is clear in their terms for replacements. Item arrived by return post.
Couldn't fault service. Boiler was out of stock and told would be 2 weeks but they found one locally and I had delivery within a week. They kept me well informed and delivery driver called me about an hour before he arrived so I could get home to accept receipt. Excellent company which I would recommend to anyone.
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