My replacement laptop battery arrived promptly but it was too large - by only approx 1mm - and I was not going to force it in to the housing! On contacting the company I discovered they were Chinese masquerading as an English setup. My email contact, asked me for a photo of the batteries and then tried to convince me they were the same size, etc. When convinced otherwise he asked me to return the faulty battery but to China not their English 'address'. I then discovered your website and decided that I would be unlikely to get either my postage back (£10-15) or a correct battery so gave up at that point convincing myself that the money I had spent had been worth it for the lessons learnt. I leave you to draw your own conclusions...
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