My husband and I had a disgusting lunch at the Princes Street store in Edinburgh on 15th August 2012 which cost us £15. When we returned home I complained and was told that I would be receiving a cheque to this value as an apology. Guess what after 3 months and 12 days since my first of many emails we are still waiting on the cheque despite being told at least once a week that the matter was being dealt with. I think you will agree this is disgraceful service by a shower of time wasting liars but may I add that nobody from my family will be shopping at BHS again............can we be blamed. Maybe this email will get us some action to ref no #563251
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