I've used Ironmongery Direct several times and always been well satisfied. On occasions I have had to return items, (mainly because it's hard to judge what the item is really like until you actually get it), and there has been no problem.
I like IronmongeryDirect and would not hesitate using them again and again and recommending them to my friends (now where's my t-shirt)!
I cannot fault the on-line process of creating your card and the options that are available. Apart from the cost, one of the reasons for choosing Optimalprint was the option to write something on any side of the card (front, both insides and back).
Unfortunately I am not impressed with the quality of the photo on the finished article. It certainly wasn't anything to do with the original photo as this was of the highest quality. The picture on the card looks dull and very grainy.
Previously I have used other providers of card creators with great satisfaction. It does look like you get what you pay for.
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