Found the website easy to use and ordering items very simple. The only downside is that I ordered 2 of the same item but only 1 arrived. From the delivery note it was not clear it was 1 of 2 and no indication that the other was temporarily out of stock. Ended up emailing and faxing to find out whether the 2nd item was going to come or if there had been a misunderstanding. A simple comment on the delivery note, indicating the other item was to follow, would have prevented this
When I rang up and got an explanation that was fine but could have been prevented.
Otherwise, pleased with the service and prompt delivery time.
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