Iain Forsyth´s profile

Reviews (1)

DPD UK

wrong delivery date

I received a message on wednesday telling me that dpd was going to deliver my parcel the next day, and gave me alternative dates if this was not convenient. I replied, wanting to change the delivery date to the 3rd of december. I got a confirmation message saying the date had been changed to the third.

This morning, I received a message saying they were going to deliver it today, which is useless to me, and there is NO way to contact them regarding this, even though I shouldn't have to!
Why did you ignore the date change DPD?

30 November 2012

Reply from DPD UK

Hey Iain,

Please be assured that I have made customer services aware of this, and have asked them to contact you to resolve.

Contact socialmedia@dpd.co.uk if you need further assistance.

Kind regards,

Bobby.

Iain Forsyth´s profile

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Iain Forsyth
Reviewer
1986
Glasgow, United Kingdom

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