Harshith Shetty´s profile

Reviews (2)

Royal Mail

Never had any issues

I have been using Royal Mail for the last 4 years, never had any issues. Quick and Reliable.

DPD UK

They missed me though i was waiting for them all day

I live on the 6th floor of the apartment and have been waiting for the parcel whole day. Intercom working perfectly OK, never got a call. Driver enters the building and drops a letter in the letter box. If he could enter the building could he not come to the sixth floor and deliver it? Never had this problem with any other couriers.

Got an immediate response to this post. My intercom did ring this time and the parcel was delivered to the door. Though it would have been better if it was delivered the first time around, i appreciate the quick action by DPD customer care and hence changing the rating from 1 to 3.

30 November 2012

Reply from DPD UK

Hey Harshith,

Unfortunately, our driver says he was unable to gain access to the flats.

Please be assured that customer services are looking into this - they will contact you as soon as possible.

Please update us on how you get on.

You can email socialmedia@dpd.co.uk if you need more information.

Kind regards,

Bobby.

Harshith Shetty´s profile

profile image of Harshith Shetty
Harshith Shetty
Reviewer
1981
United Kingdom

About