It's easy to use, I got a paper prescription from the vet, I filled out the order online including the payment, which is much cheaper than my vets. As my cat will permanently be on his tablets this was my best option. I then emailed a copy of the prescription & once they had verified this they dispatched my order straight away. They kept me up to date with the delivery process. I also spoke to a member of the team over the phone who were very friendly and explained fully as to what I needed to do.
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