I agree with a number of reviewers. The booking process is very easy and the fact that you can save your trips is a valuable tool. However, on one occasion, when I was trying to book a flight, I found that the price quoted was what I expected but when I finally went to submit the booking, the price had changed considerably. All this in a matter of minutes.
When I rang customer services, they could not offer an explanation. In a nutshell, if you do not have a problem with online booking, it is easy but god forbid if you have to contact customer services.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.