Ian Morgan´s profile

Reviews (3)


Neverlost ha ha - always lost!

This is the first time I have chosen Hertz for a number of years. Part of the reason for not using them since was the dated GPS system.
However this time as I was due to arrive at JFK but leave at La Guardia, Hertz were the only company who could support me at the time.
Arrive at JFK. Attendant at the desk was very friendly. However I think I was ripped off. Had ordered an economy vehicle but when I asked for GPS system I was upgraded to SUV. I assumed this worked out equivalent to Economy + G.PS. Insurance and breakdown options were not offered or explained,
The SUV was lovely but totally impractical for New York driving. In fact I think I was charged more to park with SUV than normal economy car.
So to the GPS system called NeverLost. This has not altered in the 3 or 4 years since previously hiring a Hertz vehicle. It is dated in its operation compared to Garmin. Driving across New York during rush hour I missed a few of the recommended junctions. Garmin would simply "re calculate". NeverLost turned off and rebooted and when ready had not even saved the address. Travelling on my own this was less than ideal. I ended up using GoogleMaps on my phone which being on a UK tariff meant I had to pay extra for Data transfer.
To be fair to Hertz on my return and reporting the problem they did take off the cost of Gps system.
I would have preferred a working system from the start though. I will avoid Hertz again in the future. Alamo is my usual choice in USA and I will continue to use them as much as possible.


Excellent customer service

From the first contact with USB2U I was impressed with the speed, efficiency and price. I was contacted by Natalie within a very short period of time. She was able to advise the best USB memory sticks to meet my requirements and send out a sample of the finished items. All this within a very short space of time.
When the data sticks arrived, earlier than expected, they were everything that was promised. Our company logo was clear and well printed.
All in all a very positive experience. When we need to replace the stock I would definitely recommend going back to this company.


It's makes organising travel easy!

I travel regularly for my job and this site means I don't have to spend ages going through different airline and hotel websites trying to find the best deals. With Expedia it can all be done in one place.

Ian Morgan´s profile

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Ian Morgan
United Kingdom