Richard´s profile

Reviews (1)


Rip off

Rip off booking fee
Rip off tickets
Cheaper to buy off touts!!!!!

£44 booking fee which is not shown to end of booking, double price paid than ticket face value and £10 postage this company are just online touts, shall never use them again. The seats were rubbish and wasn't the same as shown on map of arena.
Thanks for spoiling a night out!!!!

03 December 2012

Reply from Viagogo

Hi Richard,

viagogo is an online ticket marketplace where poeple can buy and sell tickets to live events. The tickets on viagogo are being offered for sale by sellers on our marketplace.

We allow sellers to set the price they want for the ticket - this may be more than the price originally paid, or could be less.

viagogo charges a 15% service fee on top of the ticket price. This service fee covers our Ticket Guarantee and Customer Service Support.

In order to guarantee on time delivery, we only work with the world's fastest and most reliable courier services like UPS.

The viagogo team!

Richard´s profile

profile image of Richard
United Kingdom