Steven Renton´s profile

Reviews (1)

Expedia.co.uk

Awful!

Booked car hire and paid for through expedia! What a joke! Voucher not honoured and charged three times the amount by car hire firm. 3 month dispute with expedia over this and result was for them to refund me half the orginal booking cost. Pathetic, beware all!! Do not book with expedia. Much better to book direct with airline, hotel and car hire companies seperately.

Customer found this review useful

03 December 2012

Reply from Expedia.co.uk

Mr Renton,

I apologise that in these circumstances we've failed to deliver the exceptional experience that we pride ourselves on. If you could please drop me an email with the full details of your complaint (including Itinerary Number) I'll have our escalations team investigate.

Kind Regards
Stuart Newman
Director of Customer Experience, Expedia EMEA
email - stnewman@expedia.com

Steven Renton´s profile

profile image of Steven Renton
Steven Renton
Reviewer
1967
United Kingdom

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