Quality products one pan arrived with slight damage, two e-mails later replacement sent. E-mail one to advise of damage, e-mail two to send photo of item. Replacement arrived next working day, no cost in returning damaged item we were told to dispose of it.. ProCook top of the class in customer service I've never known a company this concerned to sort the problem and to keep this customer happy. Have bought from them before this and will do again.
Great service delivered on the day requested. Quality products spoke to customers services for advice when placing order , advice I received was spot on. Really pleased with all round service. I have no hesitation in recommending Ironmongery Direct. If you want excellent products at a really competitive price this should be the only web site you visit.
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