They promise the earth and at such a low price - bargain you think! It all seems too good to be true, and on this one you'd be right!
Their 'sites' are nothing but antiquated crappy templates which look straight from the 90's. Don't think you're getting an original website because it's likely some other poor sap has done the same as you and chosen an identical website to yours!
Very poor customer service and many hidden terms and conditions, which others have mentioned are not given to you until you pay, so you don't know what you're getting yourself into. They rope you into a 2 year contract without your knowledge, give you a great whopping bill and threaten you with legal action if you delay payment by even a few days.
This company should be avoided at all costs; they really give web designers a bad name, I still have a year left to go but have paid it all up just to get them to leave me alone, it's really not worth the headache!
Instead I went with a local web designer that was recommended to me, and I couldn't be more pleased. I paid more than with freestart but the design I got is truly unique, and I am much happier with the overall result.
Lesson to be learned: NEVER buy anything from a cold caller - your best bet is to ask for recommendations and give local businesses a try
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