Sarah´s profile

Reviews (2)

Wowcher

Extremely unhelpful - no hope of receiving goods or refund.

Did not receive a redeem notice yet my account had been debited. Tried calling Wowcher this morning to be answered by a person reeling off 'Terms and Conditions' . Be warned, if you don't receive anything within 7 days contact them or they will debit your account and there is no hope of a refund or replacement voucher. How about that for service? Totally ruthless!

beccy found this review useful

10 April 2014

Reply from wowcher.co.uk

Good Morning Sarah,

As stated in our refund policy, for you to recieve a full cash refund, contact needs to be made within 7 working days of the voucher being valid/purchased.

If you feel that this should be discussed further, please email webhelp@wowcher.co.uk with TRUST 125 in the subject and we can investigate.

Kind Regards

Wowcher

Groves Nurseries

One of the best on-line sites I have ever used!

The web-site is extremely comprehensive and user friendly, all the information I needed to know about the plants I wanted is easy to find. Placing the order was straightforward and I was amazed to get my violets the next day, wrapped and boxed carefully. I will definitely be using Grove Nurseries in the future.

Sarah´s profile

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Sarah
Reviewer
United Kingdom

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