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exelent comunications very fast delivery

They kept in touch telling me when my item was dispatched, who the carrier was and the expected delivery date.
This is what all good companies do but they went the extra mile with a text message on the day giving me a time slot for delivery and the option to delay the delivery for another day if it was an inconvienent time for me

thats what i call good oldfasioned customer service

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United Kingdom