Product purchased as a present. Securely packaged and delivered on time. Especially impressed as I had requested it be left with a neighbour as I knew I would be out. This was done exactly as I had requested. No hiccups, no stress and no driving to the parcel depot. Very pleased with the product and the customer service
Product great. However I arranged to have my parcel delivered to a neighbour as I knew I was going to be out. I received an email acknowledging my request but then got a note through my door stating attempts had been made to deliver my parcel but I was not in! Due to the urgency I elected to collect from the depot and incurred a 40 mile round trip. Had I have known my email was going to be ignored I would not have bothered with the purchase at all and just gone to Comet. Customer Service and communications needs big improvement.
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