Miss K ´s profile
Reviews (1)
Missguided
SO SO SO DISAPPOINTED!!!
I was recommended to this website by a friend, and previously had no problems whatsoever. But yesterday after seeing the advertisement for next day delivery, I placed my order for a skirt and tights. The order arrived on time this morning, however the tights weren't included. I immediately emailed customer service to make them aware of this. So far no response, I suppose they have a lot to deal with. And now I just found out that I have been charged twice extra for my order which has made me £42 out of pocket!!!! It's a joke not only am I not going to be able to wear my outfit for tonight relying on this. I'm so disappointed, I would like my whole refund as I will be returning the skirt, and demanding my money back for the tights that I never received!
Order no: 101227873
Batch no: 46160
Reply from Missguided
Miss K ´s profile
About
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook
I cannot apologise enough for the lack of communication between us and yourself. It appears that 3 refunds for the duplicate orders have been processed, and should appear in your account within 3-5 working days.
It also appears that unfortunately the tights were out of stock, and a refund for this item was processed.
Once again I wish to apologise for the inconvenience and upset that was no doubt caused.
Best Wishes,
Grace xx