Ordering was easy, I chose the morning I wanted delivery. They even tried to deliver it twice before my chosen day! Which suited me fine. My only reservation is, the delivery man asks you to sign for the mattress before he even gets it out of the van, so you have already signed to say the mattress is in perfect condition without being able to check it over. All though mine was wet and a bit muddy on the outside plastic, it is wrapped twice in separate plastic bags. But it is the most comfiest mattress :)
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