I ordered a "large" arrangement of flowers as well as a heart-shaped balloon, to have delivered to my wife on our anniversary as I was away travelling on work.
Unfortunately, what she got was a small-medium sized arrangement, and a round party balloon with "happy birthday" all over it. Even my message on the card made it clear it was for an anniversary, so I don't know how in the world they thought that was an suitable balloon.
I complained to them, and the most they offered, after a lot of insistence on my part, was the refund of the cost of the balloon. But the whole effort & present was undermined by having an unsuitable balloon and an arrangement that looked much smaller than it should have been (if that was large, I hate to think what is sold as small or medium...), so I think they should have offerred a much larger refund.
Dean found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.