Roger´s profile

Reviews (4)

Kitchen Appliance Centre

Great price, came quick

Having established the make and model I wanted - an Asterite Sink, Single Bowl White AS1WH by CDA, I started to look around.
I've previously used a prominent supplier and been satisfied, but in this instance their delivery was too long.
I was surprised to find that Kitchen Appliance Centre had both the fastest delivery and the best price (with free delivery).
Just can't beat an offer like that.

Great prices, prompt delievery

I fancied one of those worktop basins, but I also wanted a tall mixer tap (so I can fill a kettle) and I was wary of having to pay through the nose for a waste system.
With click basin I got a deal which covered all these items AND a pair of braided flexible hoses for less than other suppliers were charging for the basin and the tap. AND it came 2 days later, well protected in bubble wrap.
They really are an excellent firm.


Lovely people, useless service

You have this image when you are dealing with a smart website like this, of a competent, well-stocked organisation, ready to fulfil your order. It's a myth!
PlumbNation just take orders, in my case a small radiator, and a pair of valves. After nine days, when the date arrived that the goods are supposed to be delivered they didn't come. The website is plastered with warnings that this might happen so I grovel to Customer Service and they find out that Myson's delivery to PTS has been delayed by the bank holiday. PTS say it will be delivered before 10 the next day, not too bad, but it isn't and when I chase turns out a supervisor re-prioritised our delivery so the driver's route was more efficient. A week later the valves still haven't arrived. I talk to PTS and PlumbNation and cancel this part of the order. The rad has been in a running for a week for goodness sake.
So they carry no stock, they are just a front man for the manufacturers, and although the staff are extremely pleasant on the phone, the service is dreadful.
This is the age of Amazon - order one day, get it the next. WAKE UP!

What a brilliant joined up service

Always used Post Office in the past with (a) high cost, and (b) long delivery times. Thought I would look on line and found ParcelHero. Very impressed at how easy it was to first get a quote, then move on to action the transaction.
The courier came 3 hours later, that was Tuesday, and it was delievered to our daughter's house on Friday in darkest Bavaria. How good is that! Had complete control throughout on-line and got a nice email to say delivery was complete.
This is a grown up service that the PO can only dream of and I doubt it cost any more. Quite brilliant.

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United States