Sue Emery´s profile

Reviews (3)

UK Mail


ordered an item from Joules at 5pm and the item was delivered just before lunch time the following day, as it was so quick I wasn't expecting it and was out so it was left with a neighbour and a card put through my door, Well impressed with the speed of delivery

Pet Supermarket

[link] !!!

happy with the actual purchase, price, variety and availability, but having had previous bad experience with deliveries from [link], I asked on the order for them NOT to be used if at all possible but this was ignored and the order did actually arrive from [link] on time at the correct address unlike last time, but [link]s tracking service is appalling and i would always opt NOT to use them, as I do not have time to sit and wait in for several days until they decide to deliver. this has put me off ordering with PetSupermarket in future

let down by delivery service

great product and good price but the buying expereience was badly let down Yodels inability to a) leave a card to say they'd attempted delivery meaning I only found out from tracking the parcel b) not being able to follow redelivery instructions c) leaving parcel in an unsafe place at the wrong address leaving it open to theft and also box was soaked through from the rain and it's only by good luck that the items were in plastic bags or would have been ruined.
would use BestPet again, but not while using this company to deliver

03 December 2012

Reply from

Dear Sue,

We are very sorry to hear about this experience and can be notified if you would prefer to use another courier. Kindly email us if this is the case and we will be able to arrange the change.

Many thanks,

Bestpet Pharmacy

Sue Emery´s profile

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Sue Emery
Female, 1961
Liverpool, United Kingdom