I have been insured with Essential Travel during the past year with an annual policy including winter sports (without any problems - thank you) .
Over the past year my husband has reached the ripe old age of 66, I wanted to renew our annual policy to include winter sports but to exclude my husband (just for the winter sports section) as he does not ski and Essential Travel state that they will not cover anyone for winter sports over the age of 66, which is quite acceptable. I contacted ET directly to see if they could fulfill my request and found them to be completely inflexible ‘Sorry we don’t do that, we can no longer offer a policy to include winter sports for anyone over 66’. I didn't want insurance for my husband to ski but did want him included on our policy for other travel.
I have had to purchase an annual policy for our family without the winter sports and will have to purchase an additional policy for our skiing holiday just for myself and our son, therefore insuring ourselves for the basic holiday twice. Good way of fleecing your loyal customers!!!!
I also notice from other reviews that ET offer a 10% discount if you renew your policy; I wasn't offered this probably because we couldn't renew with the same policy (annual including winter sports) so ET systems just ignored our lapsing policy - I've therefore missed out twice.
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