I ordered a custom built PC from PC Specialist a couple of weeks back after going through several quotes using their online PC builder tool. I was looking to spend a fair amount of cash on a capable 3D modelling and rendering PC that I could also use for DAW work and general use. They did not disappoint.
The order was completed in 4 working days (which I was pleasantly surprised at given the quoted lead times) and delivered by DPD the next day. DPD are a great choice of courier as they give you a 1 hour slot on the day of delivery. No waiting around! I was kept informed about the progress of the order throughout via emails, the website and even texts.
A minor issue during the build (my chosen CPU cooling system would not fit the case) was sorted out when I received a phone call (from an actual real person) and the part was upgraded at no extra cost.
If I could pick any holes my experience they would be;
1. I couldn't find a configuration that would allow me to have a firewire card pre-installed. I decided to sort this out myself.
2. Two of the retaining screws on the top fan assembly had obviously not been tightened as they were protruding from the casing. Easily remedied as I'm well trained in the use of a philips screwdriver.
I'm really very impressed with both the quality of service and the product from PC Specialist. They seem to be very customer oriented and I will certainly be going back to them for future upgrade or system purchases.
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