I was quite surprise to see so many bad reviews about this company but few days ago I went there to make an appointment for my eye test in one of the branch in Newcastle and everything was fine.
From making appointment to collecting my glasses only took 3 days! Moreover, everything was perfect and as expected.
They first did a very thorough eye test, I got served pretty quickly, they asked me a few questions regarding my lifestyle (driving, working on the pc, etc), did eye check then I quickly got served by a gentlemen to choose my frame and lenses.
Collect my glasses the very next day and everything was perfect!
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