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how to lose a parcel send it by my yodel

on tracking my parcel on My Yodel web page no luck when I arranged to collect from Newton Abbot Devon depot I suddenly received telephone call telling me not to bother to collect as it had been lost or stolen at the depot
when I complained the following day I was told that at least by phoning me concerning their loss of my parcel it had saved my time and petrol on a wasted journey, no mention of the fact that my parcel had been lost or stolen by them, nor any interest in any compensation for my loss
Firms should not use them

Mark Swarbrick found this review useful

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Thomas Mcevoy
Plymouth, United Kingdom