I've bought three amp cases from the company in the last two and a half years, and just ordered another. The first case was too small for the amp ( a Fender Custom Vibrolux Reverb) as the dimensions were taken from Fender's website, and would you believe, they don't add on the measurements for the rubber feet, the corner protectors or the top carrying handle! I got on the phone to Mark at The Flight Case Company, and he arranged for the case to be picked up by courier and sent back. The replacement (right size this time) arrived in about a week and fit like a glove! The next amp was for a Cornford Hurricane, and this arrived in about a week and was a perfect fit. The third case was ordered for a Fender Super Sonic 22 combo and when this arrived, we fitted it to the amp immediately before the delivery guy left and found that it was too small. I got straight on the phone and spoke to Mark who instructed the courier to return it immediately. Turned out that the wrong case had been dispatched from the factory, but the replacement arrived within a couple of days and was spot on!
The build quality is fabulous and the amps are well protected so no complaints on that score. Despite the messing about with the two Fender cases, the service has been courteous and prompt, on the understanding that the case are made to order, so you can't expect overnight delivery. As I said, I'm certainly happy enough to have placed an order for another case within the last couple of days.
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