I ordered a mug for Father's day and it arrived smashed up. I emailed and was responded to quickly and they sent out a replacement.
Sadly, the replacement had a chip on the top of the mug but, as it was already father's day, I had to give it to my child's father.
It would be better to use some kind of insulation/bubble wrap rather than simply put the mug into a cardboard box and send it to the customer.
I can't say that I would order from Truprint again following this fiasco. The mug is china and should have been properly insulated against breakage.
Customer service good though.
I deliberated for ages to buy a digital piano as it isn't a cheap product. Reidys were by far the cheapest and delivered superfast. I emailed them to ask for advice and they gave neutral and helpful information - signposting me to Yamaha's website to research the products further. I really would not hesitate in recommending this company and will certainly be using them again. Special thanks to Ray who answered my queries promptly and was really helpful.
I used a voucher for these so the calendars worked out at £3 each including postage which I thought was very reasonable. Some difficulty navigating the site and uploading pics but the calendars arrived a week after ordering them and this was over Christmas! Paper quality could be thicker but the photos are great and will provide a wonderful memory for my mum and other recipient. Thank you - I would definitely use this company again.
I have used cheapsmells.com several times now and only ever had one problem. One of the items leaked. I emailed them and they immediately replied and sent me out a new product. I would not hesitate to recommend this company to all my friends for fantastic discounts and friendly customer service.
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