I'm very happy with the laptop that I ordered(Optimus IV), It would be very hard to find a better one for cheaper. The laptop configurator is nice, it's very transparent and allows you to select exactly what you do and do not want. You can track your order through the build process so you know exactly what's happening with your order. My only minor gripe is that the dispatch e-mail only contained the first two lines of my address(this seems to be a common problem with the dispatch e-mails), but the courier company did indeed have my full address so there was no need to worry about my delivery being delayed. It took just about two weeks from order date to delivery at my door. Can't fault the laptop or PC Specialist, I would highly recommend them.
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