Excellent price for a superb led tv but what a pity about the communication. It was, and still is so bad that I thought the company had gone bust! I placed an for my led television on line because it was by far the cheapest and a Samsung. I signed into my account which was set up for me and then it started. I could not log in to check the status and even to cancel within 7 days even if I wanted to. I phoned every day, three for four times a day and at different times only to get the first lady telling me how wonderful they were for prices etc. and that I would be put through as soon as they were available. This soon kicked in with a further lady telling me that they were so busy dealing with other people that I should refer to the website for assistance? Famous last words. I could not get hold of them in any way at all. I tried email but no correspondence would let me reply or send because the website is set up to sell not to query! I actually wanted to buy extra items and ask about the suitability for my tv butit was not at all possible.
However, my led tv has arrived as it said it should on my order i.e. 7-10 days after order. Fine no problems yet. I hope it remains that way because there is no way I can communicate with them, so if it goes wrong I guess I will have to contact Samsun direct.
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